FAQ

Q: Does my browser require any plug-ins?
A: You need to use Microsoft Silverlight Player and you also need to install a Peer2View client. This means that LiveArena can´t be viewed in other media players like QuickTime, VLC, etc.
To install the applications, simply press play on the video you want to watch in LiveArena and follow the instructions.

Download Silverlight / Peer2View
Silvelight:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Peer2View for windows:
http://www.peer2view.com/Windows.aspx

Peer2View for MAC:
http://www.peer2view.com/Mac.aspx

Q: What are the recommended System Requirements for best viewing experience in LiveArena?

Microsoft Windows

Operating System: Windows 7, Windows Vista, Windows XP
Service Pack 2 Intel® 3.2Ghz Pentium 4 or faster processor (or equivalent)1 GB ofRAM

Mac OS

Operating System: Apple Mac OS X 10.4.8 or above Intel Core™ Duo 1.83Ghz or faster processor(Intel only) 1 GB of RAM

Browsers:
We recommend that you use the latest version of any browser below.
Internet Explorer 6+ for Windows (XP SP2 or greater)
Firefox 2+ on Windows (XP SP2 or greater)
Google Chrome on Windows (XP SP2 or greater)
Safari 2+ for Macintosh (Intel only)

Q: How do I view a LiveArena event?
A: Viewing takes place in the browser. This means that LiveArena is compatible with most major browsers on most major operating systems. We recommend upgrading your browser whenever possible. Please make sure to enable cookies and turn off pop-up blocker when viewing LiveArena.

Q: Do I need to login to be able to watch an event in LiveArena?
A: No, as a viewer in LiveArena, you don´t need to be logged in.

Q: What kind of Internet connection do I need to view a live event in LiveArena?
A: We recommend viewing LiveArena from a wired connection with a downstream bandwidth of at least 1000Kbps (1Mbps). However you may require higher speeds if the publisher is encoding at a higher bitrate. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially if you are using wireless or mobile internet), so running multiple tests is recommended. As a general rule your downstream bandwidth must be greater than the bitrate of the event you’re trying to view. You can find bitrate information in the Silverlight player window (down left hand corner).

Q: How do I search for a live event? Can I search for content from a specific publisher?
A: You can search for an event by using the search tool. Enter a publisher name, tag or keyword in the "Search" field in the right top corner, then press the Return key. You can sort the search results alphabetically.

Q: How can I promote and share an event I like?
A: You can promote the event by sharing it through Facebook, Twitter or by email. Just Click the "Share" button on the event page and choose your way of sharing the event with your friends.

Q: Can I view events in LiveArena in a mobile device?
A: As long as the device/platform is adaptive to Microsoft Silverlight Player and Peer2View technologies. Currently it is not possible.

Q: How do I watch an event in full screen?
A: Move your mouse over the LiveArena Player and click the "Full screen" button or double click to enter Full Screen mode.

Q: Can I watch a live event on-demand?
A: No, this is a live event service only. However, Pro customers may offer a 24h catch-up service for their events.

Q: Can I watch content on my TV?
A: Yes. Just connect your computer to the TV.

Mobile

Q: I can’t login after registering my account.
A: Make sure that you accept cookies in your browser.

Q: Can I use LiveArena and watch events on any mobile device?
A: As for now we support only iPhone and iPad.

Q: Can I see all the games on my mobile device?
A: Yes, all the games you can see on www.livearena.com are also available on your mobile device.

Q: I can´t make a purchase through my mobile device?
A: Please go to Livearena.com with your PC/MAC to make the purchase and then log in with your account credentials on your mobile device.

Q: Sometimes the video does not show, only audio and the Quicktime logo.
A: This means that the device is running low on bandwidth. Usually this happens for a few seconds before the video is displayed again.